My apartment was modern and new adjacent to the busstation and Palapas park and bus station. Its location was favourable, close to restaurants. Staff were helpful and affable as well as the host. Extremely spacious room with a balcony was provided.

The room was very dark.

This apartment met needs well; would love to stay here again. Liked everything, the venue was modern. It was good right next to downtown. In fact, it was not far from a cave, ADO Bus Station and Palapas park.

This place has a modern apartment and it's fairly clean, it's located within a short walk to Palapas park and the bus station, the staff is helpful and kind, and there are great restaurants nearby.

It was located in a domestic area next to back and park and bus station, We appreciated living in this apartment, would come here again...

The apartment was clean and the location was marvellous.

This venue is pleasant and quite clean, the staff is friendly and welcoming, and its location near the ADO Bus Station and park makes it a great place to stay.

Rooms with a balcony. Nice pool, affable staff.

Nothing it was perfect. It met expectations.

The staff was extremely helpful when our flight was delayed and we arrived later than expected. They even provided secure off-site parking at no extra charge. the location of the hotel was convenient, with the local town square just around the corner, where we found inexpensive food stalls. Our room was clean and comfortable, making for a satisfactory stay. Cons: Everything was great! 👍.

Our stay at Casa Balam was a memorable one. The location was ideal, with a local town square nearby where we enjoyed delicious and affordable food from the food stalls. The room itself was clean and tidy, providing us with a comfortable place to rest after a long day of exploring. Despite a few minor issues, the overall experience was positive. I would recommend this hotel for its convenient location and cleanliness.

The new venue is conveniently located next to the bus station, and I immediately felt welcomed when I arrived.

I got great value for my money with a clean and spacious room equipped with all necessary amenities. The location was perfect, close to local parks, stores, and restaurants. The hotel staff were incredibly helpful and made my stay enjoyable.

The hotel breakfast menu could use some improvement.

The location of the hotel was excellent, being very close to the ADO bus station and surrounded by a variety of restaurants in a safe area. the hotel offered a spacious room and a lovely pool to enjoy.

The cleanliness of the rooms was disappointing, with a noticeable smell and excessive humidity causing damage to clothes and affecting my health.

The value for money at this hotel was excellent, and the room was comfortable and clean. The location was also great, with easy access to the ADO Bus Station and a nice non-touristy area. The staff, especially Yara the receptionist, were incredibly friendly and helpful, providing us with city advice and ensuring all our needs were met.

Hotel breakfast could be improved with a wider variety of options.

The location of this place is incredible, it's so close to the beach and Mexico - everything is great here. The staff are friendly and have the best attitude.

We had a great experience staying at a well, located apartment near Parque Las Palapas. It was easy to find and within walking distance from the bus terminal. Check, in and check, out were convenient as we received the door code and room keys inside. the room was spacious, clean, and equipped with all the necessities, including a kitchen and air conditioning. the bathroom and shower were also spacious and clean.

We had trouble reaching the owner for key collection, resulting in a delay of 2.5 hours before we could enter the apartment.